We are recruiting…

Internal AV Sales Support Role / Based at our head office in Langport, Somerset

Job Description:

To support the Sales Team and Office Manager in general everyday duties that will include but not be limited to; inputting invoices, data input, tracking orders and arranging returns, making appointments for the Sales team, making and receiving phone calls and keeping our CRM and other systems up to date.

This is a great opportunity for an individual looking for future prospects and who wants to grow within a company. Audio Visual/ Technology is a thriving industry and this role will be well suited to an individual looking to further their career.

What we expect:

  • Accurate invoice/ data input.
  • Deal with the return of goods ensuring all re-funds are received.
  • Ensure that the CRM and other in house systems are in full use and always kept up to date.
  • Good telephone manor and customer service.
  • Proactively make outbound phone calls to new potential customers.
  • Proactively speaking with existing customers to inform them about new products and services available.
  • Communicate effectively with suppliers to gain best pricing and product information.
  • Good knowledge of outlook and office packages (Excel and Word).
  • Good diary management for yourself and others within the team.
  • Work with the team to ensure the company maintains service level agreements.
  • Have the ability to gain and pass on accurate information to the Sales team.
  • General office duties.

Knowledge Skills and Experience:

  • Attention to detail
  • Methodical
  • Confident
  • Numerate
  • Excellent team working skills
  • Excellent Telephone skills
  • Excellent customer relations skills
  • Strategic planning skills
  • Time management and prioritising skills
  • Excellent communication skills
  • Good diary management
  • Word, Excel, Outlook
  • Pipedrive CRM
  • An interest in AV/IT/ Technology

Experience in an office or sales environment would be an advantage but is not necessary. Full training with development opportunties will be given to the right person.

Salary is dependent on experience.

Please email a copy of your cv if you believe this role would suit you please email us:

Job Type: Full-time

Job Location:

  • Langport TA10

Required licence or certification:

  • Driving License

Please send CV to

At Solutions AV, we believe our staff are our most important asset. We are always interested in meeting with passionate and enthusiastic people who have a keen interest or skills in Sales, Administration, Customer Service, Technical Support and Audio Visual Systems programming.

If you are presently employed within the commercial AV industry and are considering a change of employment, possibly a more challenging or more rewarding career please contact us to arrange a confidential interview to discuss how you may be able to fit into our organisation.

Please email your CV to